Our Process

Our meticulous billing process ensures smooth interactions with Medical Aid Schemes:

1. Confirming that your practice is registered with all Medical Aid Schemes.
2. Assisting with the registration process for any unregistered practices.
3. Registering your practice on all Medical Aid websites for easy access to claim and patient information.
4. Capturing patient information on the relevant Billing Software.
5. Processing billing for each patient with the respective Medical Aid Schemes.
6. Utilizing a Live Billing software to promptly receive feedback within 24 hours of submission.
7. Assessing feedback from Medical Aid responses, taking necessary actions for rejected claims, and ensuring smooth payments for approved claims.
8. Managing rejected claims and communicating with patients when required.
9. Providing monthly detailed reports, including total billing and processed payments, by month-end.
10. Including age analysis reports in the monthly reports.
11.